Kodif
CS automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences.
What is Kodif?
Kodif is a customer support AI platform that automates routine customer service interactions and enable agents to resolve more complex tickets. Kodif enables users to analyze customer inquiries to provide relevant knowledge, assess sentiment, enrich context, and suggest actions so agents can personalize support and increase efficiency. It also integrates with various service platforms across channels, including email, chat, and social media to streamline omnichannel support.
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FAQ
Kodif is a customer support AI platform that automates routine customer service interactions and enable agents to resolve more complex tickets. Kodif enables users to analyze customer inquiries to provide relevant knowledge, assess sentiment, enrich context, and suggest actions so agents can personalize support and increase efficiency. It also integrates with various service platforms across channels, including email, chat, and social media to streamline omnichannel support.
Kodif belongs to the Chatbot, Conversational AI Platform, Customer Support, Live Chat, Virtual Assistant category.
Kodif offers features such as AI/Machine Learning, Automated Responses, Chatbot, Customer Support, Natural Language Processing, Knowledge Base Management, Real-time Consumer-facing Chat, Support Ticket Management, Business Process Automation, Personalization.
No, Kodif does not offer a free trial.
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