LevelEleven

LevelEleven is a sales performance management platform, now part of the Ascent Cloud family of products, that helps sales leaders reinforce the behaviours that drive results within their teams. Many sales organisations focus heavily on lagging indicators such as closed revenue, which reveal problems only after it is too late to correct them. Managers often lack clear visibility into the day-to-day activities, such as calls, meetings and opportunities created, that lead to those outcomes, and coaching tends to be inconsistent. LevelEleven addresses this by tracking key performance indicators and activities within the CRM, making them visible through scorecards and leaderboards, and using gamification and coaching tools to motivate improvement. Its approach is grounded in the idea that consistently executing the right behaviours produces predictable results, and it helps organisations define those behaviours, measure them and embed them in regular management routines.

Key features include configurable scorecards that track activity and outcome metrics against targets, competitions and contests that encourage specific behaviours, and leaderboards displayed on dashboards and TV screens to create visibility across the team. Coaching modules help managers prepare for one-to-one meetings with data on each representative's performance, record notes and agree development actions. Recognition features celebrate achievements, and analytics identify trends and gaps across teams and individuals. LevelEleven is built natively on Salesforce, drawing data directly from the CRM, which reduces integration effort and encourages adoption of CRM data entry. It is delivered as a cloud-based application with mobile access. The platform is aimed at sales and customer-facing teams, including inside sales, business development, account management and customer success functions in mid-sized and large organisations across industries such as technology, financial services, manufacturing and healthcare. Pricing starts from around USD 600; there is no free trial and no free version.