ManageEngine SupportCenter Plus – Features, Pricing & Reviews 2026 | Krowdbase
ManageEngine SupportCenter Plus logo

ManageEngine SupportCenter Plus

Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support

What is ManageEngine SupportCenter Plus?

SupportCenter Plus is a web-based, ITIL-ready support software designed for IT organizations that offer IT support to their clients. It serves as a common platform for all customer service management. Users can track, manage, and resolve help desk tickets easily, thereby delivering prompt customer support that takes customer satisfaction to a whole new level.

Screenshots

screenshot of ManageEngine SupportCenter Plus
screenshot of ManageEngine SupportCenter Plusscreenshot of ManageEngine SupportCenter Plusscreenshot of ManageEngine SupportCenter Plusscreenshot of ManageEngine SupportCenter Plus

Features

Complaint Monitoring
Reporting/Analytics
Survey/Poll Management
Third-Party Integrations
Dashboard
Knowledge Base Management
Reporting & Statistics
Surveys & Feedback
Customer Database
Live Chat
Multi-Channel Communication
Self Service Portal
Service Level Agreement (SLA) Management
Knowledge Management
Mobile Access
Real-time Consumer-facing Chat
Support Ticket Management
Data Analysis Tools
Feedback Management

FAQ

The official website of ManageEngine SupportCenter Plus is https://www.manageengine.com/products/support-center/

Pricing

Starting at:

USD 495/per year

Free Trial Available

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