Odigo – Features, Pricing & Reviews 2026 | Krowdbase
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Odigo

A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100

What is Odigo?

Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. Thanks to its innovative approach based on empathy and technology, Odigo enables brands to connect with the crucial human element of interaction while also taking full advantage of digital possibilities.

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Features

Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Caller ID
Computer Telephony Integration
Call Logging
Call Transfer
Queue Management
Chatbot
IVR
Intent Recognition
Live Chat
Multi-Channel Communication
Multi-Language
Speech Recognition
Activity Dashboard
Communication Management
Customer History
Third-Party Integrations
Customizable Fields
Customizable Forms
Customizable Templates

FAQ

The official website of Odigo is https://www.odigo.com/

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