Pega Customer Service
CRM suite that helps businesses connect with clients across web, phone, emails, chats, and more to enhance customer engagement.
What is Pega Customer Service?
Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.
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Features
FAQ
The official website of Pega Customer Service is http://www.pega.com/
Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.
Pega Customer Service belongs to the Chatbot, Conversational AI Platform, Customer Experience, Customer Service, Customer Success, Knowledge Management, Live Chat, Portal, Robotic Process Automation category.
Pega Customer Service offers features such as Live Chat, Reporting/Analytics, Surveys & Feedback, Alerts/Escalation, CRM, Dashboard, Activity Dashboard, Collaboration Tools, Customer Engagement, Usage Tracking/Analytics, Alerts/Notifications.
No, Pega Customer Service does not offer a free trial.
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