Pipedrive

Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop workflows. Users value its intuitive interface and automated workflows, though cite reporting and customer support as pain points. Recent updates include an AI Sales Assistant and deal summaries for efficiency.

Pipedrive belongs to the AI Sales Assistant, Conversational AI Platform, Customer Communications Management, Customer Data Platform, Customer Journey Mapping Tools, Customer Satisfaction, Customer Success, Email Marketing, Financial CRM, Healthcare CRM, Inside Sales, Insurance CRM, Nonprofit CRM, Online CRM, Predictive Lead Scoring, Real Estate Agency, Real Estate CRM, Retail Management Systems, Sales Content Management, Sales Enablement, Sales Engagement Platform, Sales Force Automation, Sales Forecasting, Sales Intelligence, Sales Performance Management, Small Business CRM, Social CRM Tools, Web Analytics, Account Based Marketing, CRM, Chatbot, Construction CRM, Contact Management, Customer Engagement, Customer Experience, Lead Capture, Lead Generation, Lead Management, Lead Nurturing, Live Chat, Mac CRM, Marketing Automation, Sales Tracking category.

Pipedrive offers features such as AI/Machine Learning, For Sales Teams/Organizations, Lead Management, Meeting Management, Reporting/Analytics, Sales Activity Management, Third-Party Integrations, Chatbot, Code-free Development, Live Chat, Multi-Channel Communication, Multi-Language, Alerts/Notifications, Customer Database, Customer History, Interaction Tracking, Personalization, Campaign Management, Customer Segmentation, Activity Dashboard, Activity Tracking, Customizable Templates, Data Import/Export, Performance Metrics, Survey/Poll Management, Collaboration Tools, Customer Engagement, Onboarding, Task Management, Usage Tracking/Analytics, Campaign Analytics, Campaign Scheduling, CAN-SPAM Compliance, Contact Management, Customizable Fields, Event Triggered Actions, Mobile Optimization, Subscriber Management, Document Management, Email Marketing, Pipeline Management, Appointment Management, Marketing Automation, Mobile Access, Patient Communications, Reminders, Call Recording, CRM, Email Management, Lead Capture, Performance Management, Reporting & Statistics, Sales Pipeline Management, Quotes/Estimates, Donor Management, Calendar Management, Lead Qualification, Workflow Management, Lead Distribution, Predictive Analytics, Client/Property Matching, Contact Database, Communication Management, Lead Generation, Prospecting Tools, Customizable Reports, Data Visualization, Forecasting, Dashboard, Calendar/Reminder System, Document Storage, Segmentation, Territory Management, Customer Support, Goal Setting/Tracking, Referral Tracking, Time on Site Tracking, Lead Nurturing, Automated Responses, Customizable Branding, Natural Language Processing, Project Management, Scheduling, Search/Filter, Shared Contacts, Feedback Management, Negative Feedback Management, Real-Time Notifications, Data Extraction, Lead Segmentation, Drip Campaigns, Lead Notifications, Real-time Consumer-facing Chat, Transcripts/Chat History, Sales Reports, Landing Pages/Web Forms.

Yes, Pipedrive offers a free trial.