ReplyOne
Happy customers thanks to AI-based contact center software. ReplyOne analyzes queries and delivers suitable answers.
What is ReplyOne?
Sematell is one of the pioneers in the field of AI-based call center software. The intelligent solution ReplyOne analyzes requests from all written communication channels and enables service agents to answer their customer inquiries faster and better. The software can be used in over 70 languages and increases the quality and efficiency of service centers. With more than 120 installations, Sematell supports the customer communication of well-known companies of all sizes & from various industries
Screenshots
Video
Features
Agent Interface
Automated Routing
Chatbot
Queue Management
Reporting/Analytics
Customizable Fields
Customizable Templates
Negative Feedback Management
FAQ
The official website of ReplyOne is https://www.sematell.com/english/
ReplyOne belongs to the Contact Center, Customer Experience category.
ReplyOne offers features such as Agent Interface, Automated Routing, Chatbot, Queue Management, Reporting/Analytics, Customizable Fields, Customizable Templates, Negative Feedback Management.
No, ReplyOne does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.
Pricing
Starting at:
€55/per month
Free Trial Available