Salesforce Communications Cloud
Deliver digital-first journeys and perfect orders that save time, money, and improve operational efficiencies.
What is Salesforce Communications Cloud?
Built on Salesforce's CRM platform, Communications Cloud enables B2C, B2B, and wholesale communications service providers (CSPs) to move to a catalog-driven digital BSS. With purpose-built industry functionality and all the capabilities of Sales Cloud and Service Cloud, service providers of all sizes can quickly adapt to changing customer expectations, drive faster time to value, and unify every part of the organization from marketing to retail channels to customer care and operations.
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FAQ
The official website of Salesforce Communications Cloud is http://www.salesforce.com/
Built on Salesforce's CRM platform, Communications Cloud enables B2C, B2B, and wholesale communications service providers (CSPs) to move to a catalog-driven digital BSS. With purpose-built industry functionality and all the capabilities of Sales Cloud and Service Cloud, service providers of all sizes can quickly adapt to changing customer expectations, drive faster time to value, and unify every part of the organization from marketing to retail channels to customer care and operations.
Salesforce Communications Cloud belongs to the Billing and Provisioning, CPQ, Catalog Management, Subscription Management, Telecom Expense Management category.
Salesforce Communications Cloud offers features such as Billing & Invoicing, Carrier Access Billing, Contract/License Management, Customizable Billing, Order Management, Post-Paid Service, Recurring/Subscription Billing, Service Provisioning, Discount Management, Price and Cost Calculations, Price/Margin Management, Product Configurator, Quotes/Estimates, Catalog Creation, Content Management, Inventory Management, Search/Filter, Enrollments/Onboarding, Product Catalog, Self Service Portal, Subscription Plan Management, Usage Tracking/Analytics, Billing for Data, Contract Negotiation, Fixed Line Compatibility, Inventory Optimization, Invoice Processing, Mobile Line Compatibility.
No, Salesforce Communications Cloud does not offer a free trial.
Pricing
Starting at:
$275/per month
Free Trial Available
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