Synthetix
Synthetix customer service chatbot, Xan guides your customers through their digital journey by automating complex processes.
What is Synthetix?
Synthetix Live Chat has reinvented customer engagement. Compared to email, Synthetix enterprise Live Chat can resolve up to 8 times as many customer queries in the same period of time. Synthetix has proven to reduce abandonment rates and to generate more sales. Live Chat from Synthetix aggregates live key stroke presses, helping agents to anticipate the nature of a query before a customer submits a question. Hypercharge agent productivity and enhance service levels with Synthetix Live Chat.
Categories
Features
FAQ
The official website of Synthetix is http://www.synthetix.com/
Synthetix Live Chat has reinvented customer engagement. Compared to email, Synthetix enterprise Live Chat can resolve up to 8 times as many customer queries in the same period of time. Synthetix has proven to reduce abandonment rates and to generate more sales. Live Chat from Synthetix aggregates live key stroke presses, helping agents to anticipate the nature of a query before a customer submits a question. Hypercharge agent productivity and enhance service levels with Synthetix Live Chat.
Synthetix belongs to the Conversational AI Platform, Customer Service, Knowledge Base, Knowledge Management, Live Chat category.
Synthetix offers features such as Chatbot, Intent Recognition, Live Chat, Multi-Channel Communication, Multi-Language, Reporting/Analytics, Sentiment Analysis, Alerts/Escalation, Knowledge Base Management, Queue Management, Surveys & Feedback, Catalog Management, Collaboration Tools, Customizable Branding, Full Text Search, Self Service Portal, Content Management, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Transcripts/Chat History.
No, Synthetix does not offer a free trial.
Pricing
Starting at:
Pound 1000/per year
Free Trial Available
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