Synthetix – Features, Pricing & Reviews 2026 | Krowdbase
Synthetix logo

Synthetix

Synthetix customer service chatbot, Xan guides your customers through their digital journey by automating complex processes.

What is Synthetix?

Synthetix Live Chat has reinvented customer engagement. Compared to email, Synthetix enterprise Live Chat can resolve up to 8 times as many customer queries in the same period of time. Synthetix has proven to reduce abandonment rates and to generate more sales. Live Chat from Synthetix aggregates live key stroke presses, helping agents to anticipate the nature of a query before a customer submits a question. Hypercharge agent productivity and enhance service levels with Synthetix Live Chat.

Features

Chatbot
Intent Recognition
Live Chat
Multi-Channel Communication
Multi-Language
Reporting/Analytics
Sentiment Analysis
Alerts/Escalation
Knowledge Base Management
Queue Management
Surveys & Feedback
Catalog Management
Collaboration Tools
Customizable Branding
Full Text Search
Self Service Portal
Content Management
File Sharing
Mobile Access
Real-time Consumer-facing Chat
Transcripts/Chat History

FAQ

The official website of Synthetix is http://www.synthetix.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

Make Enquiry

Pricing

Starting at:

£1000/per year

Free Trial Available

Reviews(0)

Write a review

Sign up for our newsletter

Do you want to get notified when new software or services are added to Krowdbase? Sign up for our newsletter and stay ahead with the latest tools, providers, features, and updates.

By subscribing, you agree with Krowdbase. Terms & Conditions and Privacy Policy.