ThinkOwl
Omnichannel customer service software suite fully powered by artificial intelligence (AI).
What is ThinkOwl?
ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflowsrom ticket management to client engagement. As a result, you can automate routine activities on the fly, reduce workload drastically, boost agentsroductivity, increase service efficiency, and many such things to deliver the best experience to your customers.
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The official website of ThinkOwl is https://www.thinkowl.com/
ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflowsrom ticket management to client engagement. As a result, you can automate routine activities on the fly, reduce workload drastically, boost agentsroductivity, increase service efficiency, and many such things to deliver the best experience to your customers.
ThinkOwl belongs to the Customer Experience, Customer Service, Help Desk, Knowledge Management category.
ThinkOwl offers features such as Customizable Fields, Customizable Forms, Customizable Templates, Feedback Management, Real-Time Notifications, Reporting/Analytics, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, Call Center Management, CRM, Dashboard, Inbox Management, Knowledge Base Management, Reporting & Statistics, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Prioritization, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Collaboration Tools, Content Management, Document Management, Full Text Search.
No, ThinkOwl does not offer a free trial.
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