ThriveDesk – Features, Pricing & Reviews 2026 | Krowdbase
ThriveDesk logo

ThriveDesk

Connect with customers and resolve their issues through ticket and feedback management.

What is ThriveDesk?

At ThriveDesk, we believe there is always a better way to to manage customer success. ThriveDesk helps team members work better together - week after week. Designed by and for teams, ThriveDesk immediately fits into your day-to-day. Simple, affordable help desk solution for small businesses, eComemrce and SaaS managing customer support. - Shared Inbox - Live chat - Knowledge base - Community - Deep WooCommerce integration - Advanced reporting - And much more...

Features

Feedback Management
Real-Time Notifications
Survey/Poll Management
Surveys & Feedback
Alerts/Escalation
CRM
Dashboard
Inbox Management
Knowledge Base Management
Reporting & Statistics
Customer Database
Email Management
Live Chat
Multi-Channel Communication
Access Controls/Permissions
Self Service Portal
Chat/Messaging
File Sharing
Real-time Consumer-facing Chat
Support Ticket Management

FAQ

The official website of ThriveDesk is https://www.thrivedesk.com/

Pricing

Starting at:

USD 15/per month

Free Trial Available

Reviews(0)

Write a review

ThriveDesk alternatives

Slack
Slack logo

Slack

Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more

Free Trial Not AvailableStarting at: USD 0/free plan
Salesforce Sales Cloud
Salesforce Sales Cloud logo

Salesforce Sales Cloud

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more

Free Trial Not AvailableStarting at: USD 25/per month
WhatsApp
WhatsApp logo

WhatsApp

Krowdbase Shortlist

Messaging app that enables real time customer communications for small businesses.

Free Trial Not Available
TeamViewer
TeamViewer logo

TeamViewer

TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more

Free Trial AvailableStarting at: USD 24.9/per month
SurveyMonkey
SurveyMonkey logo

SurveyMonkey

Krowdbase Shortlist

With expert templates, 25+ question types, and AI-assisted survey design and insights, SurveyMonkey makes it easy to create surveys that help you reach and learn from the right audienceno expertise required. Whether you need to go big picture or...load more

Free Trial Not AvailableStarting at: USD 30/per year
Webex Suite
Webex Suite logo

Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Free Trial Not AvailableStarting at: USD 25/per month
Zoho CRM
Zoho CRM logo

Zoho CRM

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Free Trial AvailableStarting at: USD 14/per month
Dynamics 365
Dynamics 365 logo

Dynamics 365

Krowdbase Shortlist

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

Free Trial AvailableStarting at: USD 50/per month
HubSpot CRM
HubSpot CRM logo

HubSpot CRM

Krowdbase Shortlist

HubSpot CRM is a contact and lead management platform used primarily by small businesses in marketing, IT, and software services. Reviewers highlight its ease of use, strong email tracking, and integrations with Gmail and Outlook. A 2025 update...load more

Free Trial AvailableStarting at: USD 20/per month
Zendesk Suite
Zendesk Suite logo

Zendesk Suite

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Free Trial AvailableStarting at: USD 55/per month