Verascape
Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, a single KnowledgeBase, and Advanced Analytics
What is Verascape?
Verascape's cloud-based Self-Service as a Service enables your customers to self-service across ALL customer communications channels, both voice and digital, and is powered by Artificial Intelligence, Natural Language Processing, and Real-Time Data Integration. Our unique and integrated KnowledgeBase and Advanced Reporting capabilities gives you a single view of your customers journey, regardless of the channel.
Video
Categories
Features
FAQ
The official website of Verascape is http://www.verascape.com/
Verascape's cloud-based Self-Service as a Service enables your customers to self-service across ALL customer communications channels, both voice and digital, and is powered by Artificial Intelligence, Natural Language Processing, and Real-Time Data Integration. Our unique and integrated KnowledgeBase and Advanced Reporting capabilities gives you a single view of your customers journey, regardless of the channel.
Verascape belongs to the Call Center, Contact Center, Customer Service, Customer Support, IVR category.
Verascape offers features such as Call Logging, Call Recording, Call Routing, Queue Management, Auto-Dialer, Computer Telephony Integration, IVR, Alerts/Escalation, Call Center Management, Knowledge Base Management, Surveys & Feedback, Customer Database, Live Chat, Automatic Call Distribution, Voice Mail.
No, Verascape does not offer a free trial.
Pricing
Starting at:
USD 0.4
Free Trial Available
Reviews(0)
Write a reviewVerascape alternatives
Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more
Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more
ScreenConnect
ScreenConnect is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless if you primarily support your customers...load more
NetSuite
NetSuite is a cloud-based enterprise-resource-planning system (ERP) used by small businesses in IT services, accounting, and retail to manage financials, billing, and reporting. Users highlight its real-time reporting and automation as key benefits...load more
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more
LiveChat
LiveChat is a live chat application that can be integrated into your website to capture more leads and close more sales. Having LiveChat on your website means that on-site visitors can send you their questions and receive answers in no time.