Vocalcom Hermes360
Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service.
What is Vocalcom Hermes360?
Vocalcom Hermes360 provides the answer to the current challenges faced by customer experience and marketing professionals. With this ultra-intuitive, omnichannel, and AI-ready solution, they can improve agent productivity & optimize customer conversations. Our user-friendly software provides agents with dedicated features to have smooth conversations and deliver personalized answers throughout the customer journey whatever the communication channel for a more efficient customer experience.
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The official website of Vocalcom Hermes360 is http://www.vocalcom.com/
Vocalcom Hermes360 provides the answer to the current challenges faced by customer experience and marketing professionals. With this ultra-intuitive, omnichannel, and AI-ready solution, they can improve agent productivity & optimize customer conversations. Our user-friendly software provides agents with dedicated features to have smooth conversations and deliver personalized answers throughout the customer journey whatever the communication channel for a more efficient customer experience.
Vocalcom Hermes360 belongs to the Call Center, Contact Center, Customer Experience, Customer Service, Customer Support, Debt Collection, IVR, Predictive Dialer category.
Vocalcom Hermes360 offers features such as Call Logging, Call Monitoring, Call Recording, Call Routing, Call Transfer, Caller ID, Contact Management, Queue Management, Reporting/Analytics, Agent Interface, Auto-Dialer, Automated Routing, Chatbot, Computer Telephony Integration, IVR, Quality Management, Customizable Templates, Real-Time Notifications, Survey/Poll Management, Surveys & Feedback, Alerts/Escalation, Call Center Management, CRM, Dashboard, Reporting & Statistics, Email Management, Live Chat, Multi-Channel Communication, Multiple User Accounts, Real-Time Reporting, Workflow Management, Automatic Call Distribution, Voice Mail, Predictive Dialer.
No, Vocalcom Hermes360 does not offer a free trial.
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