Vocalcom Hermes360 – Features, Pricing & Reviews 2026 | Krowdbase
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Vocalcom Hermes360

Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service.

What is Vocalcom Hermes360?

Vocalcom Hermes360 provides the answer to the current challenges faced by customer experience and marketing professionals. With this ultra-intuitive, omnichannel, and AI-ready solution, they can improve agent productivity & optimize customer conversations. Our user-friendly software provides agents with dedicated features to have smooth conversations and deliver personalized answers throughout the customer journey whatever the communication channel for a more efficient customer experience.

Screenshots

screenshot of Vocalcom Hermes360
screenshot of Vocalcom Hermes360screenshot of Vocalcom Hermes360screenshot of Vocalcom Hermes360screenshot of Vocalcom Hermes360

Video

Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Agent Interface
Auto-Dialer
Automated Routing
Chatbot
Computer Telephony Integration
IVR
Quality Management
Customizable Templates
Real-Time Notifications
Survey/Poll Management
Surveys & Feedback
Alerts/Escalation
Call Center Management
CRM
Dashboard

FAQ

The official website of Vocalcom Hermes360 is http://www.vocalcom.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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