VoiceAnalytics
Speech analytics solution that improves performance, quality management and customer satisfaction.
What is VoiceAnalytics?
VoiceAnalytics is a speech analytics solution that improves performance, quality management and customer satisfaction in call centers, both in commercial and customer service activities. Our AI based solution is built by a powerful language engine and machine learning algorithms and is able to process speech-to-text with high accuracy, as well as recognize keywords, allowing to detect specific content in 100% of the calls.
Screenshots
Features
Agent Interface
IVR
Quality Management
Reporting/Analytics
Surveys & Feedback
Automatic Transcription
Call Center Management
Customer Experience Management
Predictive Analytics
Self-Service Search
Sentiment Analysis
FAQ
The official website of VoiceAnalytics is https://xdroid.com/
VoiceAnalytics belongs to the Contact Center, Customer Experience, Speech Analytics category.
VoiceAnalytics offers features such as Agent Interface, IVR, Quality Management, Reporting/Analytics, Surveys & Feedback, Automatic Transcription, Call Center Management, Customer Experience Management, Predictive Analytics, Self-Service Search, Sentiment Analysis.
No, VoiceAnalytics does not offer a free trial.
Pricing
Starting at:
€22/per month
Free Trial Available