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Wildix

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

What is Wildix?

Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across multiple channels, do more with fewer resources, and empower mobile-first teams while maintaining security and efficiency. Sold through channel partners to over one million users globally, it unifies internal and external communications, bringing voice, video, messaging, screen sharing, collaboration and AI into one secure solution, accessible from desktop and mobile apps. The solution supports AI-powered insights, agentic automation and advanced analytics that help automate admin tasks, route inquiries intelligently and deliver smarter service. Wildix also offers optional hardware, SIP and a contact center solution with intelligent call distribution, omnichannel support (voice, chat, email, video), supervisor wallboards, real-time monitoring and historical reporting. With open APIs and 200+ integrations, Wildix connects seamlessly with CRMs, ERPs and other business tools.

Screenshots

screenshot of Wildix
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Video

Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Audio/Video Conferencing
Chat/Messaging
Fax Management
File Sharing
IVR
Access Controls/Permissions
Collaboration Tools
Document Management
Mobile Access
Screen Sharing
Task Management
Video Conferencing
Automatic Call Distribution
Call Center Management
Voice Mail

FAQ

The official website of Wildix is http://wildix.com/

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Wildix – Features, Pricing & Reviews 2026 | Krowdbase