Wowdesk
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations
What is Wowdesk?
WowDesk is a powerful suite of help desk & customer service solution that aims to provide and deliver optimum customer support services through various channels including self-service portals, email, chat, phone, and social media networks at affordable price. Wowdesk is a flexible, scalable and user friendly customer engagement platform that is installed in multitude of industries with different sizes across the globe. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com
Screenshots
Video
Categories
Features
FAQ
The official website of Wowdesk is https://wowdesk.com/customer-complaint-management-system/
WowDesk is a powerful suite of help desk & customer service solution that aims to provide and deliver optimum customer support services through various channels including self-service portals, email, chat, phone, and social media networks at affordable price. Wowdesk is a flexible, scalable and user friendly customer engagement platform that is installed in multitude of industries with different sizes across the globe. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com
Wowdesk belongs to the Complaint Management, Help Desk, IT Ticketing Systems, Issue Tracking category.
Wowdesk offers features such as Alerts/Escalation, Corrective and Preventive Actions (CAPA), Email Management, Issue Tracking, Knowledge Base Management, Prioritization, Reporting/Analytics, Support Ticket Management, Access Controls/Permissions, Automated Routing, Multi-Channel Communication, Self Service Portal, Service Level Agreement (SLA) Management, Task Management, Assignment Management, Dashboard, Issue Auditing, Recurring Issues.
No, Wowdesk does not offer a free trial.
Pricing
Starting at:
USD 6
Free Trial Available
Reviews(0)
Write a reviewWowdesk alternatives
Jira
Jira is particularly well suited to software development and agile teams. Its versatility, however, extends beyond software development to product management, IT operations, and customer support, and it offers robust issue tracking and task...load more
TeamViewer
TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more
Zoho CRM
Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more
GitHub
Project Management for modern development teams. Understand exactly what work is done and how work is going.
Dynamics 365
Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more
ClickUp
ClickUp helps small businesses manage tasks, projects, and workflows with customizable views and automation tools. Its most used by marketing, IT services, and software services teams. Reviewers value its flexibility and collaboration features,...load more
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
Wrike
Wrike is a project management platform used by small businesses in IT services, marketing, and education to manage tasks, workflows, and timelines. Users highlight its dashboards and collaboration tools as standout features, while some cite a steep...load more
Zoho Desk
Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more