ConnectWise PSA vs BrightGauge Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of ConnectWise PSA and BrightGauge to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

ConnectWise PSA Vs BrightGauge: Compare Features, Pricing & Overall Value

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ConnectWise PSA logo
ConnectWise PSA

ConnectWise PSA (formerly Manage): Powerful ticketing system with centralized communication & integrates with tools you currently use.

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BrightGauge logo
BrightGauge

BrightGauge allows you to display all of your important KPIs in one place through the use of gauges, dashboards, and client reports.

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General Information
Overview
ConnectWise is the leading business operating system for IT service providers & consultants, MSPs, integrators & developers. Over 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners. As a result, 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. View the demo and learn how you can join them.
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BrightGauge is a data platform built for MSPs and the business industry, allowing users to generate data-driven dashboards and reports based on unique datasources. BrightGauge also lets users track progress against key performance indicators (KPIs) through its Goals feature. With BrightGauge dashboards, you can view the metrics that matter most to you, all in real-time. Transparency is essential to building long-lasting client relationships and nothing builds trust more than Client Reports.
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Pricing
Price
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$316/Per Month
Free Trial
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Vendor Details
Vendor
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Founded
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Languages
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Devices
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Features
Access Controls/Permissions
Alerts/Escalation
Automated Routing
Prioritization
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Access Controls/Permissions
Billing & Invoicing
Client Management
Project Management
Reporting & Statistics
Scheduling
Task Management
Workflow Management
Ad hoc Reporting
Dashboard
Data Visualization
Key Performance Indicators
Multiple Data Sources
Performance Metrics
Visual Analytics
Ad hoc Reporting
Data Visualization
Goal Setting/Tracking
Performance Metrics
Scorecards
Dashboard
Data Visualization
Natural Language Search
Reporting/Analytics
Screenshots
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Videos
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Frequently Asked Questions ConnectWise PSA vs BrightGauge

ConnectWise PSA and BrightGauge differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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ConnectWise PSA vs BrightGauge Comparison | Features, Pricing & Reviews | Krowdbase