Brand Embassy – Features, Pricing & Reviews 2026 | Krowdbase
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Brand Embassy

Brand Embassy is an omnichannel digital customer service platform for contact centers. It has own powerful Chatbot Builder using NLP.

What is Brand Embassy?

Brand Embassy (BE) is the top-rated cloud customer service platform providing of Live Chat, Video Chat & Co - browsing. BE is platform is integrated with 35+ social media channels, offers instant messaging, email, sms and AI-powered Chatbot service decreasing contact center costs. Brand Embassy is an solution partner for Enterprise solution of WhatsApp business solution or Apple Business Chat. BE is a 100% safe, flexible and costs saving solution. BE is easy to integrate with your systems.

Screenshots

screenshot of Brand Embassy
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Features

Chatbot
Intent Recognition
Live Chat
Multi-Channel Communication
Multi-Language
Reporting/Analytics
Sentiment Analysis
Chat/Messaging
Customer Database
Interaction Tracking
On-Demand Communications
Personalization
Alerts/Escalation
Call Center Management
CRM
Dashboard
Knowledge Base Management
Queue Management
Surveys & Feedback
Email Management
Help Desk Management
Support Ticket Management
Collaboration Tools
Customizable Branding

FAQ

The official website of Brand Embassy is http://www.brandembassy.com/

Need help choosing this software?

Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.

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Pricing

Starting at:

$29/per month

Free Trial Available

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