Broadly – Features, Pricing & Reviews 2026 | Krowdbase
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Broadly

Quickly engage with website visitors and capture lead information with web chat. Broadly helps local businesses win more business.

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What is Broadly?

Collect and manage reviews and build a strong online reputation that helps you stand out in your area. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with automated web chat, streamlined text and email communication, templated messages, flexible mobile payment options & more. Broadly makes it easy for customers to find you, work with you, and rave about you.

Screenshots

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Categories

Live Chat SoftwareCustomer Communications Management SoftwareCustomer Experience SoftwareCustomer Satisfaction Software

Features

Multi-Channel Communication
Real-time Consumer-facing Chat
Reporting/Analytics
Customer History
Interaction Tracking
Feedback Management
Negative Feedback Management
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
Mobile Payments
Response Management
Review Request
Sentiment Analysis
Campaign Management
Dashboard
Review Monitoring
Review Notification
Social Sharing

FAQ

The official website of Broadly is https://broadly.com/

Pricing

Starting at:

$249/per month

Free Trial Available

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