Consignmate

Consignmate is a transport management solution designed to manage operations for carriers, senders and receivers of freight. Transport companies and shippers frequently coordinate bookings, consignment notes, dispatch, tracking and proof of delivery using phone calls, emails and paper documents, which results in errors, delayed invoicing and limited visibility for customers who want to know where their goods are. Consignmate's approach is to provide a shared digital platform that connects all parties involved in a consignment, allowing information to be captured once and made available to the carrier, the sender and the receiver as the shipment progresses. This transparency is intended to reduce administrative overhead, improve customer service and speed up the order-to-cash cycle. The product is suited to operators who have outgrown manual processes but do not need a complex enterprise system.

Key features typically include online booking portals where customers can create consignments and print labels, electronic consignment notes, and job allocation tools that assign work to drivers and vehicles. A driver mobile app supports pickup and delivery confirmation, electronic signatures, photos and exception reporting, with real-time status updates visible to office staff and customers. Tracking and notifications keep senders and receivers informed, while rate management and automated invoicing convert completed jobs into accurate bills. Reporting provides insight into delivery performance, workload and revenue, and customer management features maintain account details and pricing agreements. Integrations with accounting software and customer systems help avoid duplicate data entry, and the platform can handle a range of freight types from parcels to pallets. Consignmate is delivered as a cloud service and is aimed at courier companies, freight carriers, logistics providers and businesses running their own delivery fleets. Pricing starts from around USD 149 per month, and a free trial is available; there is no permanently free version.