CSAT.AI
Train agents, review interactions and dig deep into your CX In-the-moment analysis automated with AI.
What is CSAT.AI?
CSAT.AI provides a 'fix it before you end it' real-time solution to prevent bad customer service. In-the-moment analysis enables the agent to proactively correct course prior to concluding an engagement and turns every customer interaction to WOW! service. Real-time manager notifications of abused agents reduce agent churn. Currently the program is supported on the Zendesk Platform and Salesforce Service Cloud. CSAT.AI elevates the quality of your team giving you the competitive advantage.
Categories
Features
Activity Dashboard
Alerts/Notifications
Engagement Tracking
Reporting/Analytics
Third-Party Integrations
Negative Feedback Management
Real-Time Notifications
Dashboard
FAQ
The official website of CSAT.AI is https://www.navedas.com/
CSAT.AI belongs to the Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Support category.
CSAT.AI offers features such as Activity Dashboard, Alerts/Notifications, Engagement Tracking, Reporting/Analytics, Third-Party Integrations, Negative Feedback Management, Real-Time Notifications, Dashboard.
No, CSAT.AI does not offer a free trial.
Need help choosing this software?
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