Everest
Manage customer complaints professionally; well beyond help desk applications. Capture, communicate, classify and document everything.
What is Everest?
Everest 7 is focused on customer service and quality. E7 incorporates a highly effect approach to resolve customer complaints and implement corrective actions. Everest is customizable and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts document issues and provide informative metrics.
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FAQ
Everest 7 is focused on customer service and quality. E7 incorporates a highly effect approach to resolve customer complaints and implement corrective actions. Everest is customizable and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts document issues and provide informative metrics.
Everest belongs to the Complaint Management, Compliance, Delivery Management, Email Management, Email Marketing, Email Tracking, Enterprise Resource Planning, IT Ticketing Systems, Issue Tracking category.
Everest offers features such as Alerts/Escalation, Corrective and Preventive Actions (CAPA), Issue Tracking, Support Ticket Management, Access Controls/Permissions, Audit Management, Compliance Tracking, Incident Management, Risk Management, Customer Portal, Delivery Tracking, Dispatch Management, Driver ETA, Driver Management, Mobile Signature Capture, Routing, Scheduling, Surveys & Feedback, Alerts/Notifications, Email Monitoring, Email Tracking, Reporting/Analytics, Spam Blocker, Campaign Analytics, Campaign Scheduling, CAN-SPAM Compliance, Contact Management, Customizable Fields, Event Triggered Actions, Mobile Optimization, Subscriber Management, Campaign Management, Click Tracking, Accounting, Billing & Invoicing, Financial Management, Integrated Business Operations, Inventory Management, Order Management, Purchase Order Management, Support Ticket Tracking, Reporting & Statistics.
No, Everest does not offer a free trial.
Pricing
Starting at:
USD 150
Free Trial Available
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