Freshcaller – Features, Pricing & Reviews 2026 | Krowdbase
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Freshcaller

Freshcaller is a cloud-based business phone system for businesses of all sizes with phone numbers in 90+ countries.

What is Freshcaller?

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations.

Screenshots

screenshot of Freshcaller
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Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Call Transfer
Mobile Access
Virtual Call Center
Voice Mail
Caller ID
Contact Management
Queue Management
Reporting/Analytics
Automatic Call Distribution
Call Center Management
Computer Telephony Integration
Reporting & Statistics
Audio/Video Conferencing
IVR
Alerts/Notifications
Video Conferencing
CRM
Access Controls/Permissions
Collaboration Tools
Caller Profiles

FAQ

The official website of Freshcaller is https://www.freshworks.com/freshcaller-cloud-pbx/

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