HelpCenter.io – Features, Pricing & Reviews 2026 | Krowdbase
HelpCenter.io logo

HelpCenter.io

Empower your customers for self-service and lower customer support costs with an AI-powered knowledge base and a smart widget.

What is HelpCenter.io?

Empower your customers for self-service without breaking the bank. Let your customer support team focus on the crucial support cases. Kick-start a great-looking knowledge base with just a few clicks and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Template editor with live preview without purchasing expensive third-party templates. Rich, collaborative, and fast content editor so you can craft helpful content.

Video

Features

Access Controls/Permissions
Drag & Drop
Knowledge Base Management
Templates
Catalog Management
Collaboration Tools
Customizable Branding
Customizable Templates
Full Text Search
Self Service Portal
Alerts/Notifications
Commenting/Notes
Content Management
Text Editing

FAQ

The official website of HelpCenter.io is https://helpcenter.io/

Pricing

Starting at:

USD 99/per month

Free Trial Available

Reviews(0)

Write a review

HelpCenter.io alternatives

Salesforce Sales Cloud
Salesforce Sales Cloud logo

Salesforce Sales Cloud

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more

Free Trial Not AvailableStarting at: USD 25/per month
Jira
Jira logo

Jira

Jira is particularly well suited to software development and agile teams. Its versatility, however, extends beyond software development to product management, IT operations, and customer support, and it offers robust issue tracking and task...load more

Free Trial AvailableStarting at: USD 7.53/per month
TeamViewer
TeamViewer logo

TeamViewer

TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more

Free Trial AvailableStarting at: USD 24.9/per month
Dynamics 365
Dynamics 365 logo

Dynamics 365

Krowdbase Shortlist

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

Free Trial AvailableStarting at: USD 50/per month
monday.com
monday.com logo

monday.com

Krowdbase Shortlist

monday.com helps small businesses manage projects, tasks, and workflows with customizable boards. Its popular in marketing, IT services, and software services, especially among administrative and creative teams. Users value its team collaboration...load more

Free Trial AvailableStarting at: USD 9/per month
Connecteam
Connecteam logo

Connecteam

Connecteam's time clock app streamlines time tracking for non-desk teams, allowing employees to easily clock in and out through mobile or kiosk apps, with geofence and GPS capabilities. The app is easy to use and requires minimal training, offering...load more

Free Trial Not AvailableStarting at: USD 29/per month
Zendesk Suite
Zendesk Suite logo

Zendesk Suite

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Free Trial AvailableStarting at: USD 55/per month
Confluence
Confluence logo

Confluence

Confluence helps teams centralize documentation, collaborate in real time, and manage knowledge across departments. Its most used by small businesses in IT and software services. Reviewers highlight real-time editing and structured page trees as...load more

Free Trial AvailableStarting at: USD 5.16/per month
Freshdesk
Freshdesk logo

Freshdesk

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more

Free Trial AvailableStarting at: USD 18/per month
Housecall Pro
Housecall Pro logo

Housecall Pro

Housecall Pro is a field service management tool used mainly by small businesses in construction, consumer services, and utilities. It stands out for its real-time scheduling and online invoicing, with many reviewers noting its ease of use and...load more

Free Trial AvailableStarting at: USD 79/per month