Zendesk Suite – Features, Pricing & Reviews 2025 | Krowdbase
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Zendesk Suite

Zendesk Sell is sales CRM software that helps you close more deals.

What is Zendesk Suite?

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket management and real-time chat as standout features. Pricing and setup complexity are common drawbacks. Recent updates such as generative replies and skills-based routing improve automation and agent efficiency.

Features

Contact Management
Data Import/Export
Email Management
Lead Management
Reporting/Analytics
Sales Pipeline Management
Task Management
Workflow Management
Alerts/Notifications
Chat/Messaging
Customer Database
Customer History
Interaction Tracking
Multi-Channel Communication
On-Demand Communications
Personalization
Video Support
Activity Dashboard
Alerts/Notifications
Communication Management
Customer History
Live Chat
Multi-Channel Communication
Reporting/Analytics

Pricing

Starting at:

USD 55/per month

Free Trial Available

Reviews(0)

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