Freshdesk
Freshdesk is an easy-to-use customer service software that helps over 73,000 businesses worldwide create stellar customer experiences.
What is Freshdesk?
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in customization and email integration. New features added this year, such as an AI-powered reply assistant, can help enhance response clarity and speed.
Features
Pricing
Starting at:
USD 18/per month
Free Trial Available
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