Lumoa
Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time.
What is Lumoa?
Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every employee can ask questions and receive real-time answers based on the voice of the customer. Lumoa helps make timely decisions to increase KPIs up to three times.
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FAQ
The official website of Lumoa is http://lumoa.me/
Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every employee can ask questions and receive real-time answers based on the voice of the customer. Lumoa helps make timely decisions to increase KPIs up to three times.
Lumoa belongs to the Customer Experience, Customer Satisfaction, Customer Service, Customer Success, NPS, Review Management, Text Mining category.
Lumoa offers features such as Customizable Forms, Feedback Management, Negative Feedback Management, Real-Time Notifications, Reporting/Analytics, Survey/Poll Management, Surveys & Feedback, Customer Experience Management, Data Import/Export, Third-Party Integrations, Dashboard, Reporting & Statistics, Activity Dashboard, Collaboration Tools, Mobile Survey, Multi-Channel Distribution, Multi-Language, Pulse Surveys, Segmentation, Text Analysis, Text Fields, Sentiment Analysis, Language Detection, Predictive Modeling, Search/Filter, Tagging, Taxonomy Classification.
No, Lumoa does not offer a free trial.
Pricing
Starting at:
Euro 629/usage based
Free Trial Available
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