Best Customer Success Software for 2026 - Krowdbase

ChurnZero is the platform and partner for customer growth. ChurnZeros dynamic health and relationship scores, forecasting, reporting, trend tracking, and proprietary Customer Success AI tell you exactly what customers want and need, and why....load more

Planhat is a customer platform that provides software and services to help organizations grow lifelong customers. Our platform powers sales, service and customer success products that scale with our customers needs all the way from startup to...load more

Totango is the trusted Customer Success Platform for enterprises looking to drive growth and deliver exceptional customer value. Totango empowers go-to-market teams including Customer Success, Sales, Marketing, and Revenue to work smarter, achieve...load more

ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management...load more

Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide your team with 360 customer profiles, insanely flexible health scoring & reporting, and best-in-class automation - wrapped in a...load more

Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or...load more

1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our...load more

ZapScale empowers Customer Success heroes to monitor and manage their customers effectively. With 150 data points from 6 data sources, ZapScale gives you a customer health score that is evidence-based, conjecture-free, and accurate. Automatic alerts...load more

Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer...load more

EverAfter is a pioneering B2B Customer Interface Platform that revolutionizes the way companies engage with their partners, prospects, and customers by focusing on action-oriented solutions. In the era of too much information (TMI), it s crucial for...load more

OnRamp is dynamic customer onboarding software that helps you automate, simplify, and manage real-world onboarding tasks that hold back digital adoption. - Reduce effort for customers to complete action items. - Cut manual steps for your team and...load more

Intercom is a leading customer communication and customer engagement software platform designed to help businesses connect with customers across every stage of the customer journey. By combining customer support, live chat, conversational marketing,...load more

HubSpot Service Hub is a customer service software platform designed to help businesses deliver exceptional customer support, improve customer satisfaction, and strengthen long-term customer relationships. As part of the broader HubSpot ecosystem,...load more

B2B Sales and CS are failing to connect with customers. Customers dont want to buy more products. Customers want a solution to their problem and a positive business impact. They want value. But Sales and CS reps struggle to meet this need. B2B GTM...load more

Higher Logic Vanilla is the most trusted all-in-one customer community solution by midsize and enterprise organizations for those who are serious about delivering exceptional customer experiences. Offer your customers the best community experience,...load more

Put your team in the drivers seat with personalized proactive customer support based on user behavior. *Robust Knowledge Base *In-App Widget *Dynamic Chat *Save Conversations & History *Calls from within the App *Assign the right agent for specific...load more

Leverage cost-effective digital channels, real-time insights, and automation including chatbots, IVR, and routing!

LiveAgent is a comprehensive customer service software platform designed to help businesses manage customer communications, support requests, and engagement across multiple channels from a centralized environment. The platform combines help desk...load more

Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support.

Better online client meetings with patients. Vectera is the easiest way to schedule appointments and conduct secure video meetings.

Cloud-based video chat solution enabling co-browsing and content-sharing for businesses to streamline sales processes, transactions, clients identity verification, customer services remotely.

Vivantio's fully configurable help desk empowers service teams to deliver unparalleled support to internal and external customers. Elevate beyond traditional ticketing to a platform that anticipates needs with predictive analysis, streamlines...load more

ScreenSpace empowers revenue teams to create Immersive Product Stories that cut through the noise, emotionally engage high quality leads, and guide them on an experiential journey to value. With a drag and drop, ScreenSpace transforms your existing...load more

Stop randomly searching through thousands of customer interactions to find the right information. Gain an overview of your teams' on-the-ground reality with our conversational intelligence platform! Boost your business by gaining a better...load more

Agile CRM helps small businesses manage customer relationships, automate marketing, and track team tasks. Its most used by marketing, support, and engineering roles. Reviewers value its contact database and task tools, though email limits and...load more