ManageEngine ServiceDesk Plus – Features, Pricing & Reviews 2026 | Krowdbase
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ManageEngine ServiceDesk Plus

Krowdbase Shortlist

Track asset status, ownership, software and hardware details, financials, and more using ITAM in ServiceDesk Plus.

What is ManageEngine ServiceDesk Plus?

ServiceDesk Plus empowers IT help desks to accelerate resolution timelines with no-code help desk automations, ticketing workflows, SLAs, AI-powered chatbot, and employee self-service portal. Incident tickets and service requests can be categorized, prioritized, and routed to specialized help desk technicians automatically. ServiceDesk Plus also enables other departments like HR, facilities, and finance to set up their help desks on the same platform.

Screenshots

screenshot of ManageEngine ServiceDesk Plus
screenshot of ManageEngine ServiceDesk Plusscreenshot of ManageEngine ServiceDesk Plusscreenshot of ManageEngine ServiceDesk Plus

Video

Features

Asset Lifecycle Management
Check-in/Check-out
Inventory Management
Inventory Tracking
Mobile Access
Reporting/Analytics
Search/Filter
Work Order Management
Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Prioritization
Real-Time Notifications
Self Service Portal
Service Level Agreement (SLA) Management
Alerts/Notifications
Asset Tracking
Audit Management
Barcode/Ticket Scanning
Compliance Tracking
Configuration Management
Support Ticket Management
Problem Management

FAQ

The official website of ManageEngine ServiceDesk Plus is https://appwiki.nl/link/brand/rJyQoLtDU1Knw4xOvWoKFfLLvqkvouGm

Pricing

Starting at:

$16/per month

Free Trial Available

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