ManageEngine ServiceDesk Plus
Krowdbase ShortlistTrack asset status, ownership, software and hardware details, financials, and more using ITAM in ServiceDesk Plus.
What is ManageEngine ServiceDesk Plus?
ServiceDesk Plus empowers IT help desks to accelerate resolution timelines with no-code help desk automations, ticketing workflows, SLAs, AI-powered chatbot, and employee self-service portal. Incident tickets and service requests can be categorized, prioritized, and routed to specialized help desk technicians automatically. ServiceDesk Plus also enables other departments like HR, facilities, and finance to set up their help desks on the same platform.
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FAQ
The official website of ManageEngine ServiceDesk Plus is https://appwiki.nl/link/brand/rJyQoLtDU1Knw4xOvWoKFfLLvqkvouGm
ServiceDesk Plus empowers IT help desks to accelerate resolution timelines with no-code help desk automations, ticketing workflows, SLAs, AI-powered chatbot, and employee self-service portal. Incident tickets and service requests can be categorized, prioritized, and routed to specialized help desk technicians automatically. ServiceDesk Plus also enables other departments like HR, facilities, and finance to set up their help desks on the same platform.
ManageEngine ServiceDesk Plus belongs to the Asset Tracking, Help Desk, IT Asset Management, IT Service, IT Ticketing Systems, ITSM, Incident Management, Issue Tracking, Knowledge Base, Janitorial, Service Desk category.
ManageEngine ServiceDesk Plus offers features such as Asset Lifecycle Management, Check-in/Check-out, Inventory Management, Inventory Tracking, Mobile Access, Reporting/Analytics, Search/Filter, Work Order Management, Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Asset Tracking, Audit Management, Barcode/Ticket Scanning, Compliance Tracking, Configuration Management, Support Ticket Management, Problem Management, Real-Time Monitoring, Task Management, Third-Party Integrations, Ticket Management, Workflow Management, Help Desk Management, Incident Management, Knowledge Base Management, Support Ticket Tracking, Service Catalog, Audit Trail, Corrective and Preventive Actions (CAPA), Incident Reporting, Assignment Management, Dashboard, Issue Auditing, Recurring Issues, Reporting & Statistics, Catalog Management, Collaboration Tools, Customizable Branding, Customizable Templates, Full Text Search, Knowledge Management, User Management, Commenting/Notes, Document Management, Text Editing, Remote Access/Control.
No, ManageEngine ServiceDesk Plus does not offer a free trial.
Pricing
Starting at:
USD 16/per month
Free Trial Available
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