Medallia Experience Cloud – Features, Pricing & Reviews 2026 | Krowdbase
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Medallia Experience Cloud

Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value.

What is Medallia Experience Cloud?

Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers coming back, spending more, and evangelizing your organization. Our cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights to help guide employees' daily decision-making.

Screenshots

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Features

Activity Dashboard
Communication Management
Engagement Tracking
Reporting/Analytics
Third-Party Integrations
Customizable Templates
Feedback Management
Negative Feedback Management
Survey/Poll Management
Surveys & Feedback
Complaint Monitoring
Data Import/Export
Multi-Language
Chat/Messaging
Employee Recognition
Mobile Survey
Multi-Channel Distribution
Pulse Surveys
Segmentation
Text Analysis
Dashboard
Sentiment Analysis
Data Analysis Tools
Email Marketing

FAQ

The official website of Medallia Experience Cloud is https://www.medallia.com/

Pricing

Starting at:

$5

Free Trial Available

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