Milldesk
System aligned with ITIL best practices and created with under on the best usability concepts, providing greater agility and management
What is Milldesk?
Technical support system aligned with ITIL best practices and created with an emphasis on the best usability concepts, it provides greater agility and organization in ticket management. A complete tool that has official integration with WhatsApp Business, functionalities such as Workflow, IT asset management, incident management, problem management, changes, service catalog, knowledge base, SLA management, it has an API that allows infinite possibilities of integration between other resources,
Screenshots
Video
Features
Alerts/Escalation
Multi-Channel Communication
Prioritization
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Alerts/Notifications
Asset Tracking
Inventory Management
Service Catalog
Support Ticket Management
Knowledge Base Management
Incident Management
Remote Access/Control
FAQ
The official website of Milldesk is http://www.milldesk.com/
Technical support system aligned with ITIL best practices and created with an emphasis on the best usability concepts, it provides greater agility and organization in ticket management. A complete tool that has official integration with WhatsApp Business, functionalities such as Workflow, IT asset management, incident management, problem management, changes, service catalog, knowledge base, SLA management, it has an API that allows infinite possibilities of integration between other resources,
Milldesk belongs to the Help Desk, ITSM, Knowledge Management, Service Desk category.
Milldesk offers features such as Alerts/Escalation, Multi-Channel Communication, Prioritization, Reporting/Analytics, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Asset Tracking, Inventory Management, Service Catalog, Support Ticket Management, Knowledge Base Management, Incident Management, Remote Access/Control.
No, Milldesk does not offer a free trial.
Pricing
Starting at:
$19/per month
Free Trial Available