Remedyforce
Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk.
What is Remedyforce?
Remedyforce is everything you need in an IT help desk, without the hassle of hardware. With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).
Categories
Features
FAQ
Remedyforce is everything you need in an IT help desk, without the hassle of hardware. With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).
Remedyforce belongs to the Application Performance Management, Business Continuity, Complaint Management, Customer Service, Forms Automation, Help Desk, IT Asset Management, IT Management, IT Service, IT Ticketing Systems, ITSM, Issue Tracking, Knowledge Base, Knowledge Management, Patch Management, Server Management, Workflow Management category.
Remedyforce offers features such as Access Controls/Permissions, Server Monitoring, Compliance Management, Incident Management, Secure Data Storage, Task Management, Alerts/Escalation, Corrective and Preventive Actions (CAPA), Email Management, Knowledge Base Management, Call Center Management, Dashboard, Collaboration Tools, Forms Creation & Design, Process/Workflow Automation, Self Service Portal, Service Level Agreement (SLA) Management, Asset Tracking, Compliance Tracking, Configuration Management, Inventory Management, Patch Management, Remote Access/Control, Ticket Management, Problem Management, Service Catalog, Assignment Management, Issue Auditing, Recurring Issues, Catalog Management, Full Text Search, Knowledge Management, Credential Management, Email Monitoring, Maintenance Scheduling, Calendar Management, Workflow Configuration.
No, Remedyforce does not offer a free trial.
Pricing
Starting at:
USD 50/per month
Free Trial Available
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