ScreenConnect – Features, Pricing & Reviews 2025 | Krowdbase
ScreenConnect logo

ScreenConnect

ScreenConnect provides businesses the ability to view and control devices from anywhere there is an Internet connection.

What is ScreenConnect?

ScreenConnect is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless if you primarily support your customers personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems allows you to save time and improve customer satisfaction.

Screenshots

screenshot of ScreenConnect
screenshot of ScreenConnectscreenshot of ScreenConnectscreenshot of ScreenConnectscreenshot of ScreenConnect

Video

Features

Alerts/Escalation
Help Desk Management
Reporting/Analytics
Task Management
Access Controls/Permissions
Compliance Management
Access Controls/Permissions
Collaboration Tools
File Transfer
Mobile Access
Multiple Monitor Access
Real-Time Chat
Remote Access/Control
Screen Sharing
Troubleshooting
Access Controls/Permissions
Chat/Messaging
File Sharing
Real-Time Chat
Remote Access/Control
Screen Sharing
Troubleshooting
Unattended Access

Pricing

Starting at:

USD 30/per month

Free Trial Available

Reviews(0)

Write a review

ScreenConnect alternatives

Slack
Slack logo

Slack

Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more

Free Trial Not AvailableStarting at: USD 0/free plan
TeamViewer
TeamViewer logo

TeamViewer

TeamViewer is widely used by small businesses for remote support and desktop access, especially in IT and software services. It stands out for its secure access controls and screen sharing, though pricing and support policies are common concerns....load more

Free Trial AvailableStarting at: USD 24.9/per month
Webex Suite
Webex Suite logo

Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Free Trial Not AvailableStarting at: USD 25/per month
Zoho CRM
Zoho CRM logo

Zoho CRM

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Free Trial AvailableStarting at: USD 14/per month
Dynamics 365
Dynamics 365 logo

Dynamics 365

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

Free Trial AvailableStarting at: USD 50/per month
Rippling
Rippling logo

Rippling

Rippling is an all-in-one HR and workforce management tool mainly used by small and midsize businesses. It is notable for its global payroll capabilities and the automated onboarding and offboarding functions used to save time. Although its pricing...load more

Free Trial Not Available
Zendesk Suite
Zendesk Suite logo

Zendesk Suite

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Free Trial AvailableStarting at: USD 55/per month
Freshdesk
Freshdesk logo

Freshdesk

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more

Free Trial AvailableStarting at: USD 18/per month
Zoho Desk
Zoho Desk logo

Zoho Desk

Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more

Free Trial AvailableStarting at: USD 9/per month
BeyondTrust Remote Support
BeyondTrust Remote Support logo

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or...load more

Free Trial Not AvailableStarting at: USD 1995/per month