SmileBack
SmileBack is the only customer feedback system specifically designed for MSPs and focused exclusively on customer satisfaction.
What is SmileBack?
We know customer satisfaction is the #1-indicator of success for MSPs and helpdesks, and we're the experts in the space. SmileBack's CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable. Our products will not only dramatically increase the amount of feedback you receive, but also help you analyze and take meaningful action from it in order to improve customer retention and market to new opportunities.
Screenshots
Features
Feedback Management
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
Surveys & Feedback
Engagement Tracking
FAQ
The official website of SmileBack is https://smileback.com/
SmileBack belongs to the Customer Experience, Customer Satisfaction category.
SmileBack offers features such as Feedback Management, Negative Feedback Management, Real-Time Notifications, Reporting/Analytics, Survey/Poll Management, Surveys & Feedback, Engagement Tracking.
No, SmileBack does not offer a free trial.
Need help choosing this software?
Have questions about features, pricing, integrations, or implementation? Send an enquiry to the vendor and get the information you need.
Pricing
Starting at:
$99/per month
Free Trial Available