Sprinklr

Best for: Large companies with 200+ employees Sprinklr offers the industrys most advanced social media analytics tools for enterprises. Sprinklr leverages the industrys most advanced AI engine to listen to customer conversations across 35+ social and digital channelsand deliver actionable insights for your marketing, advertising, sales and service teams that maximize ROAS and create better customer experiences. Leave point solution chaos behind with Sprinklr.

Sprinklr belongs to the Advocacy, All-in-One Marketing Platform, Auto Dialer, Brand Management, Call Center, Call Center Workforce Management, Campaign Management, Chatbot, Competitive Intelligence, Contact Center, Contact Center Quality Assurance, Content Marketing, Conversational AI Platform, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Help Desk, MRM, Market Research, Publishing and Subscriptions, Real Estate CRM, Reputation Management, Social CRM Tools, Social Listening Tools, Social Media Analytics Tools, Social Media Marketing, Social Media Monitoring, Social Networking, Social Selling, Speech Analytics, VoIP category.

Sprinklr offers features such as Advocate Management, Engagement Tracking, Campaign Management, Behavior Analytics, Dynamic Content, Lead Management, Multi-Channel Marketing, Automatic Call Distribution, Call Center Management, Call Routing, Computer Telephony Integration, Reporting/Analytics, Access Controls/Permissions, Brand Guidelines, Collaboration Tools, Content Management, Customizable Branding, Image Editing, Search/Filter, Contact Management, Queue Management, Performance Metrics, Campaign Analytics, Campaign Planning, Contact Database, Data Import/Export, Email Management, Email Marketing, Multi-Campaign, AI/Machine Learning, Automated Responses, Chatbot, Customer Support, Language Detection, Natural Language Processing, Alerts/Notifications, Data Visualization, Automated Routing, Customer Experience Management, Feedback Management, Multi-Channel Communication, Sentiment Analysis, Third-Party Integrations, Reporting & Statistics, Social Media Integration, Workflow Management, Intent Recognition, Live Chat, Multi-Language, Activity Dashboard, Communication Management, Customer History, Customizable Fields, Customizable Forms, Negative Feedback Management, Surveys & Feedback, Alerts/Escalation, CRM, Inbox Management, Knowledge Base Management, Customer Database, Prioritization, Self Service Portal, Service Level Agreement (SLA) Management, Activity Planning, Budgeting/Forecasting, Digital Asset Management, ROI Tracking, Advertising Management, Marketing Automation, Social Media Monitoring, Task Management, Keyword Filtering, Trend Analysis, Customizable Reports, Post Scheduling, Automated Publishing, Conversion Tracking, Multi-Account Management, Social Promotion, Customer Engagement, Chat/Messaging, Mobile Access, Real-Time Chat, Tagging, Single Sign On.

No, Sprinklr does not offer a free trial.