Tailwind
Tailwind by Extenteam provides on-demand guest support using hospitality-trained pros, boosting satisfaction, loyalty, and bookings.
What is Tailwind?
Tailwind is a shared services solution designed to provide on-demand guest communication support. Businesses can customize coverage after hours or 24/7 and select the channels that need support. By ensuring timely and professional responses to guest inquiries, Tailwind enhances the guest experience, boosts satisfaction, and increases direct bookings. Tailwind also helps reduce team burnout by offloading guest communications, allowing on-site staff to focus on core business priorities like growth and operations. In a competitive vacation rental market, responsive communication can drive higher ratings, guest loyalty, and long-term success. Seamlessly supporting guest messages from AirBnB, Vrbo, SMS, voice call, hospitality PMS like Hospitable, Hostfully, Hostaway and more, Tailwind's hospitality-trained professionals not only respond but also offer real-time solutions to guest issues.
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FAQ
The official website of Tailwind is https://www.tailwindapp.com/
Tailwind is a shared services solution designed to provide on-demand guest communication support. Businesses can customize coverage after hours or 24/7 and select the channels that need support. By ensuring timely and professional responses to guest inquiries, Tailwind enhances the guest experience, boosts satisfaction, and increases direct bookings. Tailwind also helps reduce team burnout by offloading guest communications, allowing on-site staff to focus on core business priorities like growth and operations. In a competitive vacation rental market, responsive communication can drive higher ratings, guest loyalty, and long-term success. Seamlessly supporting guest messages from AirBnB, Vrbo, SMS, voice call, hospitality PMS like Hospitable, Hostfully, Hostaway and more, Tailwind's hospitality-trained professionals not only respond but also offer real-time solutions to guest issues.
Tailwind belongs to the Customer Communications Management, Social Media Analytics Tools, Social Media Management, Social Media Monitoring category.
Tailwind offers features such as Chat/Messaging, Interaction Tracking, Multi-Channel Communication, Campaign Analytics, Customizable Reports, Engagement Tracking, Influencer Tracking, Post Scheduling, Reporting/Analytics, Social Media Integration, Content Management, Dashboard, Performance Metrics, Reporting & Statistics.
No, Tailwind does not offer a free trial.
Pricing
Starting at:
USD 49/per month
Free Trial Available
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