Textline – Features, Pricing & Reviews 2026 | Krowdbase
Textline logo

Textline

Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.

What is Textline?

Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best tools for customer support workflow, team collaboration, and process automation. We add text messaging capabilities to your existing landline or give you a new, textable phone number in your local area code.

Features

Customer History
Interaction Tracking
Multi-Channel Communication
Alerts/Escalation
Knowledge Base Management
Queue Management
Surveys & Feedback
Customer Engagement
Reporting/Analytics
Usage Tracking/Analytics
Live Chat
Contact Management
Communication Management
2-Way Messaging
Mass Texting
Message Personalization
Scheduled Messaging
Workflow Management

FAQ

The official website of Textline is https://www.textline.com/

Pricing

Starting at:

USD 59.97/per month

Free Trial Available

Reviews(0)

Write a review

Textline alternatives

Slack
Slack logo

Slack

Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more

Free Trial Not AvailableStarting at: USD 0/free plan
Salesforce Sales Cloud
Salesforce Sales Cloud logo

Salesforce Sales Cloud

Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more

Free Trial Not AvailableStarting at: USD 25/per month
Mailchimp
Mailchimp logo

Mailchimp

Mailchimp is a marketing platform primarily used by small businesses in marketing and IT services to manage email campaigns and customer outreach. Users value its drag-and-drop editor and real-time analytics for campaign tracking. Its AI growth...load more

Free Trial AvailableStarting at: USD 13/per month
WhatsApp
WhatsApp logo

WhatsApp

Krowdbase Shortlist

Messaging app that enables real time customer communications for small businesses.

Free Trial Not Available
Jira
Jira logo

Jira

Jira is particularly well suited to software development and agile teams. Its versatility, however, extends beyond software development to product management, IT operations, and customer support, and it offers robust issue tracking and task...load more

Free Trial AvailableStarting at: USD 7.53/per month
Webex Suite
Webex Suite logo

Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Free Trial Not AvailableStarting at: USD 25/per month
Zoho CRM
Zoho CRM logo

Zoho CRM

Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more

Free Trial AvailableStarting at: USD 14/per month
Telegram
Telegram logo

Telegram

Krowdbase Shortlist

Telegram is a messaging app that offers end-to-end encrypted chats, the ability to send files and media without size limits, group chats with up to 200,000 members, and customizable apps across mobile and desktop platforms. The app is secure and...load more

Free Trial Not Available
HubSpot Marketing Hub
HubSpot Marketing Hub logo

HubSpot Marketing Hub

HubSpot offers a powerful suite of tools that help you turn visitors into leads. You'll get lead flows, forms, kickback emails, analytics, and more -- all designed to make it easy for you to efficiently grow your business. Capture leads, learn who...load more

Free Trial Not AvailableStarting at: USD 0/free plan
Dynamics 365
Dynamics 365 logo

Dynamics 365

Krowdbase Shortlist

Dynamics 365 helps manage customer relationships, business operations, and reporting through centralized tools. Its most used by administrative and IT teams in software services and support roles. Its contact database and integrated business...load more

Free Trial AvailableStarting at: USD 50/per month