Userback – Features, Pricing & Reviews 2026 | Krowdbase
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Userback

Userback is a visual feedback and bug tracking tool that helps product teams collect, understand, and act on user feedback faster.

What is Userback?

Userback is a powerful visual feedback and bug tracking tool, designed to streamline communication between teams and users. Whether youre a product manager, UX designer, developer, or customer support agent, Userback helps you collect, understand, and act on feedback faster, ensuring your product meets user expectations. KEY FEATURES: Visual Feedback: Capture detailed feedback with annotated screenshots, screen recordings, & comments. Bug Tracking: Simplify reporting with automatic data capture, including browser info & console logs. Session Replay: Gain insights into user behavior with replays, identifying pain points & enhancing UX. User Surveys: Collect insights with customizable surveys like NPS, CSAT, & more. Feedback Forms: Customize forms for bug reports, feature requests, or general feedback. Feature Portal: Organize & prioritize feedback in one hub. Start with a free 14-day trial or book a demo. https://userback.io

Screenshots

screenshot of Userback
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Video

Features

Collaboration Tools
Commenting/Notes
Prioritization
Task Editing
To-Do List
Workflow Management
Audit Trail
Issue Tracking
Project Management
Real-Time Notifications
Task Progress Tracking
Ticket Management
Customizable Fields
Customizable Forms
Customizable Templates
Feedback Management
Negative Feedback Management
Reporting/Analytics
Survey/Poll Management
Surveys & Feedback
Data Import/Export
Third-Party Integrations
Issue Management
Status Tracking

FAQ

The official website of Userback is https://www.userback.io/

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