yellow.ai – Features, Pricing & Reviews 2026 | Krowdbase
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yellow.ai

Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries.

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What is yellow.ai?

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

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Categories

Virtual Assistant SoftwareChatbot SoftwareConversational AI Platform SoftwareCustomer Engagement Software

Features

AI/Machine Learning
Business Process Automation
Chatbot
Intent Recognition
Multi-Language
Natural Language Processing
Personalization
Speech Recognition
Transfers/Routing
Code-free Development
Customer Support
Customizable Branding
Lead Capture
Live Chat
Multi-Channel Communication
Reporting/Analytics
Sentiment Analysis
Activity Dashboard
Alerts/Notifications
Communication Management
Engagement Tracking
Third-Party Integrations
CRM
Reporting & Statistics

FAQ

The official website of yellow.ai is https://yellow.ai/

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