Best Softphone Software for 2026 - Krowdbase

Best Softphone Software for 2026 - Krowdbase

Softphone helps organizations shorten cycle times with automation and alerts while aligning stakeholders around clear responsibilities and outcomes. Instead of stitching together point tools, a dedicated softphone platform centralizes workflows, data, and communication so decisions move faster and errors drop. Teams across HR leaders managing distributed workforces see immediate gains from consistent processes, governed access, and reliable records of who did what and when. Krowdbase lists the best Softphone Software with pricing, features, screenshots, and demos. Compare vendors easily to find the right fit for your team size, industry, and budget. 

During evaluation, focus on configurability, admin effort, reporting depth, and how well it integrates with single sign-on, MFA, and audit logging. Selecting the right softphone solution today sets a durable foundation for scale, resilience, and measurable ROI over time. Clear pricing and transparent roadmaps help teams adopt confidently.

73 Softwares | Rankings updated: Jul 17, 2026

Krowdbase software rankings are generated using our standardized evaluation methodology and category relevance. Sponsored visibility, where available, is clearly disclosed.

Top 5 Softphone Software

Explore top Softphone Softwares with features, pricing, screenshots, and videos

Features
Devices
Pricing
Free Trial
Strip Top Software
Bitrix24
Bitrix24 logo

Bitrix24

Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task...load more

Free Trial AvailableStarting at: 61/per month
AVOXI
AVOXI logo

AVOXI

Move to the cloud with AVOXI's powerful and reliable voice and messaging services managed all within one platform.

Free Trial AvailableStarting at: $19.99/per month
LiveAgent
LiveAgent logo

LiveAgent

LiveAgent is a comprehensive customer service software platform designed to help businesses manage customer communications, support requests, and engagement across multiple channels from a centralized environment. The platform combines help desk...load more

Free Trial AvailableStarting at: $15/per month
RingEX
RingEX logo

RingEX

Complete cloud phone system that is easy to set up and easy to manage.

Free Trial AvailableStarting at: $30/per month
Ringover
Ringover logo

Ringover

Krowdbase Shortlist

Set up a cloud communication system in a few minutes using one simple, user-friendly platform no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the right...load more

Free Trial Not AvailableStarting at: $29/per month
GoTo Connect
GoTo Connect logo

GoTo Connect

We built the GoTo Connect platform to help your business grow. Its the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences....load more

Free Trial Not Available
3CX
3CX logo

3CX

Krowdbase Shortlist

3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced...load more

Free Trial Not AvailableStarting at: $3
Aircall
Aircall logo

Aircall

Krowdbase Shortlist

Aircall is a cloud-based call center solution used mainly by small businesses in software services, retail, and IT. It stands out for its ease of use, CRM integrations, and reliable call recording. However, some reviewers note sound quality and...load more

Free Trial AvailableStarting at: $40/per month
Grasshopper
Grasshopper logo

Grasshopper

Keep personal and business calls separate by adding a business line to your existing device. Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop...load more

Free Trial Not AvailableStarting at: $14/per year
CloudTalk
CloudTalk logo

CloudTalk

CloudTalk is a cloud-based call center software for sales and customer service teams, built to streamline inbound and outbound communication in one powerful workspace. With 80+ advanced calling features and 80+ CRM and helpdesk integrations...load more

Free Trial Not AvailableStarting at: $19/per month
RingCX
RingCX logo

RingCX

RingCX is an AI-powered contact center: simple to use and easy to deploy.

Free Trial Not AvailableStarting at: $65/per month
Zoom Phone
Zoom Phone logo

Zoom Phone

Krowdbase Shortlist

Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a...load more

Free Trial Not AvailableStarting at: $10/per month
JustCall
JustCall logo

JustCall

JustCalls Call Recording software makes every conversation a learning opportunity. Review past calls to spot key takeaways, refine outreach, and stay compliant. Play recordings directly from synced CRM profiles like Salesforce and HubSpot. Use them...load more

Free Trial Not AvailableStarting at: $29/per month
Acefone
Acefone logo

Acefone

Krowdbase Shortlist

Acefone is a VoIP solution provider trusted by 10,000+ reputed companies. From guaranteed 99.99% uptime and 24x7x365 support to unlimited calling, get everything your business needs for flawless customer service and butter-smooth operations. Expand...load more

Free Trial Not AvailableStarting at: $19.99/per month
Bria
Bria logo

Bria

BRIA is a visual generative AI tool that helps developers build products using foundation models trained on legal and licensed data.

Free Trial AvailableStarting at: $2.95/per month
Squaretalk
Squaretalk logo

Squaretalk

Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice and WhatsApp Business messaging, AI-powered...load more

Free Trial Not AvailableStarting at: $25/per month
Ricochet360
Ricochet360 logo

Ricochet360

Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform that creates predictable revenue outcomes by automating 95% of your agent's daily sales workflow. Designed for both inbound & outbound agents looking...load more

Free Trial Not AvailableStarting at: $24/per month
uContact
uContact logo

uContact

Make conversations happen easily and effectively with uContact. Including Inbound, Outbound & Blended calls, with Automatic Call Distribution we make sure every call is routed to a qualified agent. uContact's complete voice solution enables you to...load more

Free Trial Not AvailableStarting at: $59.99/per month
OnSIP
OnSIP logo

OnSIP

Krowdbase Shortlist

OnSIP's VoIP phone system offers all the amenities of a traditional business phone system but with more features! Enjoy free softphones, video chat, video conference calls, and so much more. OnSIP s ... Read more

Free Trial AvailableStarting at: $49.95/per month
Kavkom
Kavkom logo

Kavkom

Hosted VoIP Business Phone Services and More Kavkom business cloud hosted solutions help enterprises serve their customers better and increase sales with mobile and flexible solutions that allow do business faster, anywhere, anytime. From hosted...load more

Free Trial Not AvailableStarting at: 10/per month
Eloquant
Eloquant logo

Eloquant

Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS...load more

Free Trial Not Available
Aloware
Aloware logo

Aloware

Aloware understands what a modern contact center software should be: efficient, flexible, and packed with necessary features. It gears sales and support teams with the right tools to crush quotas and close more deals efficiently. It does all that by...load more

Free Trial Not AvailableStarting at: $50/per month
Ultatel Cloud Business Phone System
Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

Ultatel delivers a powerful yet easy-to-use cloud communications suite that scales with your businesscombining voice, SMS, chat, video, online fax, and contactcenter capabilities in one platform. Our transparent, per-user subscription includes...load more

Free Trial Not AvailableStarting at: $18/per month
3C Plus
3C Plus logo

3C Plus

3C Plus is a unified solution for call centers, CX, and inside sales, created to enhance results in any voice operation. With an automatic dialer, intelligent IVR, PBX, Chatbot, and Omnichannel, the platform eliminates up to 91% of unproductive...load more

Free Trial Not Available
Aline
Aline logo

Aline

The Aline suite tackles senior living's most complex challenges in a single, user-friendly platform customized to support your business processes. Aline unites critical workflows from sales and marketing, operations, leasing, billing, and payments,...load more

Free Trial Not Available
Strip Bottom Software
How Krowdbase Evaluates Software

Trusted comparisons. Better software decisions.

Krowdbase helps businesses discover, compare, and evaluate software through structured research and standardized comparison criteria. Our rankings are designed to simplify software selection and help users make confident decisions faster.

Structured Evaluation Framework

Every software is evaluated using a consistent framework that goes beyond feature lists and helps buyers understand overall business fit.

  • Product capabilities
  • Ease of adoption
  • Pricing and overall value
  • Integrations and compatibility
  • Customer experience indicators
  • Market relevance and maturity

Built for Better Decisions

Our comparison pages are designed to help users understand what matters before selecting software.

  • Where products differ
  • Which options fit different business needs
  • Key strengths and trade-offs
  • Long-term suitability and growth potential

Continuously Refined

Software markets evolve constantly. We regularly update rankings and recommendations to reflect.

  • Product improvements and new features
  • Pricing and plan changes
  • New category developments
  • Emerging software options

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