Best Softphone Software for 2026 - Krowdbase
Softphone helps organizations shorten cycle times with automation and alerts while aligning stakeholders around clear responsibilities and outcomes. Instead of stitching together point tools, a dedicated softphone platform centralizes workflows, data, and communication so decisions move faster and errors drop. Teams across HR leaders managing distributed workforces see immediate gains from consistent processes, governed access, and reliable records of who did what and when. Krowdbase lists the best Softphone Software with pricing, features, screenshots, and demos. Compare vendors easily to find the right fit for your team size, industry, and budget.
During evaluation, focus on configurability, admin effort, reporting depth, and how well it integrates with single sign-on, MFA, and audit logging. Selecting the right softphone solution today sets a durable foundation for scale, resilience, and measurable ROI over time. Clear pricing and transparent roadmaps help teams adopt confidently.
73 Softwares | Rankings updated: Jan 13, 2026
Top 5 Softphone Software
Explore top Softphone Softwares with features, pricing, screenshots, and videos
LiveAgent
LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more
Bitrix24
Bitrix24 helps small businesses manage customer relationships, tasks, and internal communication from a single platform. Its most used by administrative and marketing teams working daily across CRM and project workflows. Reviewers value its task...load more
Ringover
Set up a cloud communication system in a few minutes using one simple, user-friendly platform no technical expertise needed. Reach and engage customers with unlimited calls to 110 countries with Ringover. Route calls to the right agents at the...load more
GoTo Connect
We built the GoTo Connect platform to help your business grow. Its the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences....load more
3CX
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. With 3CX employees can work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced...load more
Aircall
Aircall is a cloud-based call center solution used mainly by small businesses in software services, retail, and IT. It stands out for its ease of use, CRM integrations, and reliable call recording. However, some reviewers note sound quality and...load more
Grasshopper
Keep personal and business calls separate by adding a business line to your existing device. Grasshopper is a virtual phone system for SMB's. Get a local, toll free, or vanity number, or port your own number! Forward calls, use mobile and desktop...load more
CloudTalk
CloudTalk is a cloud-based call center software for sales and customer service teams, built to streamline inbound and outbound communication in one powerful workspace. With 80+ advanced calling features and 80+ CRM and helpdesk integrations...load more
