GoTo Connect – Features, Pricing & Reviews 2026 | Krowdbase
GoTo Connect logo

GoTo Connect

GoTo makes IT and business communication easy so its customers can do what matters most.

What is GoTo Connect?

We built the GoTo Connect platform to help your business grow. Its the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. Its easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it. GoTo Connects platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.

Screenshots

screenshot of GoTo Connect
screenshot of GoTo Connectscreenshot of GoTo Connectscreenshot of GoTo Connectscreenshot of GoTo Connect

Video

Features

Call Scheduling
Custom Greetings/Messages
File Sharing
International Calling
Mobile Access
Real-Time Chat
Reporting/Analytics
Screen Sharing
Two Way Audio & Video
Automatic Call Distribution
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Caller ID
Computer Telephony Integration
Voice Mail
Caller Profiles
Live Chat
Video Conferencing
Predictive Dialer
Automated Attendant
Virtual Call Center

FAQ

The official website of GoTo Connect is https://www.goto.com/connect/

Pricing

Pricing not available

Reviews(0)

Write a review

GoTo Connect alternatives

Slack
Slack logo

Slack

Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more

Free Trial Not AvailableStarting at: USD 0/free plan
Google Workspace
Google Workspace logo

Google Workspace

Google Workspace's word processing for teams. Work on a single document with team members or people outside your company. See edits as others type, communicate through built-in chat and ask questions by including comments. Create, edit and share...load more

Free Trial Not AvailableStarting at: USD 7/free plan
Zoom Workplace
Zoom Workplace logo

Zoom Workplace

Krowdbase Shortlist

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.

Free Trial AvailableStarting at: USD 14.99/per month
Webex Suite
Webex Suite logo

Webex Suite

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more

Free Trial Not AvailableStarting at: USD 25/per month
Zendesk Suite
Zendesk Suite logo

Zendesk Suite

Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more

Free Trial AvailableStarting at: USD 55/per month
Freshdesk
Freshdesk logo

Freshdesk

Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more

Free Trial AvailableStarting at: USD 18/per month
Wrike
Wrike logo

Wrike

Wrike is a project management platform used by small businesses in IT services, marketing, and education to manage tasks, workflows, and timelines. Users highlight its dashboards and collaboration tools as standout features, while some cite a steep...load more

Free Trial AvailableStarting at: USD 10/per month
Zoho Desk
Zoho Desk logo

Zoho Desk

Zoho Desk helps small businesses manage customer support across email, chat, and social media platforms. Its most used by administrative and IT teams in service-oriented firms. Reviewers value its ticket management and automation tools, though...load more

Free Trial AvailableStarting at: USD 9/per month
LiveAgent
LiveAgent logo

LiveAgent

LiveAgent enables small businesses to manage customer support across chat, email, and social channels. Its most used by support and admin teams in IT services and retail industries. Ticket management and chat history are standout features while...load more

Free Trial AvailableStarting at: USD 15/per month
RingEX
RingEX logo

RingEX

Complete cloud phone system that is easy to set up and easy to manage.

Free Trial AvailableStarting at: USD 30/per month