ConexED vs Starfish Comparison: Everything You Need to Know Before Choosing

ConexED is a unified student services platform designed for colleges and universities that need to deliver advising, tutoring, counselling and other support services both in person and online. Institutions often rely on a patchwork of scheduling tools, video conferencing systems, queue management and case notes applications, which creates confusion for students and administrative overhead for staff. ConexED consolidates these functions into a single cloud-based environment, with an approach centred on accessibility and student success. The platform is designed to be fully compliant with HIPAA, FERPA and WCAG 2.0 standards, which is essential for institutions handling sensitive student records and health information and for ensuring that services are accessible to students with disabilities. Core features include appointment scheduling for advisers, tutors and counsellors, with calendar integration and automated reminders. Virtual lobbies and queue management allow students to check in for drop-in services online or on campus, while staff can manage waiting lists across departments. Built-in video conferencing supports virtual meetings with screen sharing, document sharing and whiteboarding, removing the need for separate conferencing tools. Case management and notes functions allow staff to record interactions, track student progress and share information appropriately between departments, supported by a secure document exchange. Kiosk check-in options support physical service centres, and communication tools enable messaging and text notifications to students. Analytics and reporting give administrators insight into service usage, wait times and outcomes, helping institutions allocate resources and demonstrate impact. ConexED integrates with student information systems, learning management systems such as Canvas, Blackboard, Moodle and D2L, and single sign-on solutions, allowing students to access services from familiar portals. The platform is aimed at community colleges, universities and other higher education institutions, particularly in the United States, as well as their advising, tutoring, counselling, financial aid and admissions departments. The listing shows a nominal starting price of USD 0.01, indicating that pricing is effectively quote-based; there is no free version and no free trial.