Freshservice vs TANSS Comparison | Features, Pricing & Reviews | Krowdbase

Freshservice vs TANSS Comparison: Everything You Need to Know Before Choosing

Explore a comprehensive comparison of Freshservice and TANSS to understand how they differ in features, pricing, category, and overall performance. Whether you're evaluating software for a small team or a growing enterprise, this guide helps you identify the solution that best aligns with your needs.

Freshservice Vs TANSS: Compare Features, Pricing & Overall Value

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Freshservice logo
Freshservice

Freshservice is a cloud-based help desk solution that helps businesses manage IT assets, inventory data, product releases, and more.

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TANSS logo
TANSS

TANSS is a German ITSM software solution designed to meet the specific requirements of system houses, MSPs and IT departments.

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General Information
Overview
Freshservice helps small businesses and IT teams manage tickets, assets, and internal support workflows with automation and dashboards. Its most used by IT and administrative teams in service-based organizations. Reviewers highlight its ticket management and SLA tracking features, while reporting limitations and alert setup complexity are common drawbacks. Recent updates like Freddy AI and ticket translation improve speed and multilingual support.
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TANSS is a German ITSM software solution designed for system houses, MSPs and IT departments. The modular platform automates IT workflows, increases service desk productivity, and can be scaled to meet the evolving needs of modern IT teams. TANSS was invented by HUCK IT GmbH, a company with a strong community that knows and lives IT in practice. What began as an internal solution for the company's own IT service has developed into one of the most powerful ITSM solutions in the DACH region in recent years.
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Pricing
Price
$29/Per Month
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Free Trial
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Vendor Details
Vendor
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Founded
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Company Size
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Locations
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Social Media
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Market & Platform Support
Industries
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Customer Segments
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Languages
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Devices
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Features
Alerts/Notifications
Backup and Recovery
Compliance Management
Disaster Recovery
Incident Management
Policy Management
Secure Data Storage
Task Management
Approval Process Control
Audit Trail
Completion Tracking
Document Storage
Electronic Signature
Workflow Management
Access Controls/Permissions
Alerts/Escalation
Alerts/Notifications
Inventory Management
Problem Management
Real-Time Monitoring
Support Ticket Management
Task Management
Third-Party Integrations
Ticket Management
Workflow Management
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Frequently Asked Questions Freshservice vs TANSS

Freshservice and TANSS differ in their features, pricing, user experience, integrations, deployment options, and overall capabilities. The right choice depends on your business goals, team size, budget, and specific requirements. Compare both solutions side by side to understand which platform better fits your needs.

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