TOPdesk

TOPdesk belongs to the IT Asset Management, CMDB, Complaint Management, Customer Service, Customer Support, Facility Management, Help Desk, IT Service, IT Ticketing Systems, ITSM, Incident Management, Issue Tracking, Knowledge Base, Knowledge Management, Maintenance Management, Service Desk category.

TOPdesk offers features such as Alerts/Notifications, Asset Tracking, Audit Management, Barcode/Ticket Scanning, Configuration Management, Inventory Management, Reporting/Analytics, Support Ticket Management, Data Visualization, IT Asset Management, IT Asset Tracking, Prioritization, Service Level Agreement (SLA) Management, Workflow Management, Change Management, Alerts/Escalation, Corrective and Preventive Actions (CAPA), Email Management, Issue Tracking, Knowledge Base Management, Live Chat, CRM, Dashboard, Reporting & Statistics, Surveys & Feedback, Chatbot, Multi-Channel Communication, Calendar Management, Maintenance Management, Maintenance Scheduling, Preventive Maintenance, Work Order Management, Access Controls/Permissions, Automated Routing, Real-Time Notifications, Self Service Portal, Problem Management, Task Management, Third-Party Integrations, Ticket Management, Help Desk Management, Incident Management, Support Ticket Tracking, Service Catalog, Audit Trail, Disaster Recovery, Incident Reporting, On Call Scheduling, Assignment Management, Recurring Issues, Catalog Management, Collaboration Tools, Customizable Branding, Customizable Templates, Full Text Search, Knowledge Management, Commenting/Notes, Inspection Management, Mobile Access, Scheduling, Service History, Remote Access/Control.

No, TOPdesk does not offer a free trial.