11Sight
Conversational AI Agents for Automotive and Hospitality
What is 11Sight?
11Sight, we are redefining customer interactions with AI-powered conversational agents that handle customer inquiries, book appointments, and close sales without human intervention 24/7, across all channels. Our conversational AI Agents serve as the first point of contact for customer and prospect conversations. They work with their human counterparts, either resolve the customer requests or escalate them as appropriate. They are built to answer and to ask questions to drive desired outcomes. They reduce costs, increase revenues, and customer satisfaction. We are in production with hundreds of dealers and growing fast. A dealership using 11Sight s AI Service Assistant reported: All customer calls handled 24/7 with no wait time, improving customer satisfaction Appointments and service revenue doubled Routine tasks fully automated, load on team members significantly reduced
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The official website of 11Sight is https://11sight.com/
11Sight, we are redefining customer interactions with AI-powered conversational agents that handle customer inquiries, book appointments, and close sales without human intervention 24/7, across all channels. Our conversational AI Agents serve as the first point of contact for customer and prospect conversations. They work with their human counterparts, either resolve the customer requests or escalate them as appropriate. They are built to answer and to ask questions to drive desired outcomes. They reduce costs, increase revenues, and customer satisfaction. We are in production with hundreds of dealers and growing fast. A dealership using 11Sight s AI Service Assistant reported: All customer calls handled 24/7 with no wait time, improving customer satisfaction Appointments and service revenue doubled Routine tasks fully automated, load on team members significantly reduced
11Sight belongs to the Call Recording, Call Tracking, Conversational Marketing Platform, Customer Communications Management, Customer Engagement, Lead Generation, Live Chat, Remote Work, Sales Enablement, Video Conferencing, VoIP, Web Conferencing category.
11Sight offers features such as Automatic Call Distribution, Call Center Management, Call Monitoring, Call Transcription, Computer Telephony Integration, Recording, Reporting & Statistics, Voice Mail, Call Routing, Caller ID, Conversion Tracking, CRM, Appointment Scheduling, Chatbot, Group Messaging, Human Handover, Lead Distribution, Lead Qualification, Multi-Channel Communication, Alerts/Notifications, Chat/Messaging, Customer History, Interaction Tracking, Personalization, Video Support, Activity Dashboard, Communication Management, Engagement Tracking, Live Chat, Reporting/Analytics, Third-Party Integrations, Campaign Management, Data Import/Export, Lead Management, Lead Verification/Validation, File Sharing, Mobile Access, Real-time Consumer-facing Chat, Real-Time Notifications, Transcripts/Chat History, Access Controls/Permissions, Collaboration Tools, Meeting Management, Video Conferencing, Real-Time Data, Presentation Streaming, Private Chat, Real-Time Chat, Screen Sharing, Two Way Audio & Video, User Profiles, Call Recording, Call Transfer, HD Audio/Video.
No, 11Sight does not offer a free trial.
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