AgentAssist
Real-time speech analytics technology for contact centers that improves customer experience, compliance and quality of the service.
What is AgentAssist?
Agent Assist helps you to serve your customers better through real-time voice analysis and digital interactions. The solution improves the conversations between customer service agents and customers by turning analysis into unique insight, prompting and recommending actions that enable call centers to give personalized, helpful guidance to callers. Empower agents to be more productive and efficient, reducing stress and increasing job satisfaction.
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