CXone Mpower
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
What is CXone Mpower?
NICE CXone Mpower is a cloud platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement. With NICE CXone Mpower, organizations can orchestrate every type of interactionfrom voice and digital messaging to chatbots and social mediaand deliver AI-driven experiences with Enlighten, proprietary AI developed specifically to optimize CX.
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Starting at:
USD 71/per month
Free Trial Available
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