Convin
AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.
What is Convin?
Convin.ai is an AI-powered solution designed to improve contact center performance across sales, support, and collections. Trusted by Titan and Asian Paints, Convin AI platform automates interactions, improves quality, and boosts efficiency. Key products: 1. AI Phone Calls 2. Real-Time Agent Assist 3. Supervisor Assist 4. Automated QA 5. Automated Coaching 6. AI Learning Management System 7. Convin Insights 8. Conversation Behavior Analysis 9. Customer Intelligence Analyzes calls in English, Hindi, Spanish & 70 other languages.
Screenshots
Categories
Features
FAQ
The official website of Convin is https://convin.ai/
Convin.ai is an AI-powered solution designed to improve contact center performance across sales, support, and collections. Trusted by Titan and Asian Paints, Convin AI platform automates interactions, improves quality, and boosts efficiency. Key products: 1. AI Phone Calls 2. Real-Time Agent Assist 3. Supervisor Assist 4. Automated QA 5. Automated Coaching 6. AI Learning Management System 7. Convin Insights 8. Conversation Behavior Analysis 9. Customer Intelligence Analyzes calls in English, Hindi, Spanish & 70 other languages.
Convin belongs to the Conversation Intelligence, Sales Coaching, Speech Analytics, Call Recording, Coaching, Contact Center, Contact Center Quality Assurance, Sales Enablement category.
Convin offers features such as AI/Machine Learning, Call Recording, Employee Coaching Tools, Real-Time Data, Training Management, Customer Experience Management, Call Monitoring, Quality Management, Reporting/Analytics, Feedback Management, Multi-Channel Communication, Activity Dashboard, Alerts/Notifications, Performance Management.
No, Convin does not offer a free trial.
Pricing
Starting at:
INR 80/per month
Free Trial Available
Reviews(0)
Write a reviewConvin alternatives
Slack
Slack is where work happens for millions of people everyday. Slack transforms how work happens by bringing AI and automation to where people are already collaborating. Go from chatting with your teams to chatting with apps and data. Break down...load more
Salesforce Sales Cloud
Build a customer 360 with a CRM that is deeply integrated across sales, service, marketing, commerce, and more with trusted AI, data, analytics, and collaboration in one integrated solution. Discover how Einstein 1 helps you become an AI Enterprise...load more
Webex Suite
Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. With 8 powerful individual workloads Webex Suite brings together Meetings,...load more
Zoho CRM
Zoho CRM is a customer relationship management (CRM) tool primarily used by small businesses in IT services, marketing, and software. It helps teams manage leads, automate sales workflows, and centralize customer data. Reviewers highlight its...load more
Acuity Scheduling
Self-service appointment scheduling with the world's friendliest scheduling tool, so you can save time for the rest of your to-do list.
Zendesk Suite
Zendesk Suite helps small businesses manage customer support across email, chat, and messaging channels. Its most used by IT services and software services teams handling daily ticketing workflows. Reviewers highlight its structured ticket...load more
Vagaro
Vagaro helps small businesses manage appointments, payments, and client communication, with most users in wellness, cosmetics, and consumer services. Its mobile access and automated reminders stand out, though users often cite support delays and...load more
Freshdesk
Freshdesk is a help desk platform used by small businesses in IT and education. It helps teams manage support tickets across channels, with strengths in automation and collaboration. Users value ticket tracking and real-time chat, but cite limits in...load more
My PT Hub
My PT Hub is the all-in-one software and app trusted by 130,000+ personal trainers, fitness coaches and nutritionists to successfully manage and grow their fitness businesses. Built by coaches, for coaches, My PT Hub boasts 15+ powerful features...load more
Pipedrive
Pipedrive is a customer relationship management (CRM) tool built for small businesses in industries such as IT, marketing, and finance. It supports sales, marketing, and admin teams in managing leads and pipelines through visual drag-and-drop...load more