XM for Customer Experience – Features, Pricing & Reviews 2025 | Krowdbase
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XM for Customer Experience

Understand customers, boost productivity, and reduce costs with the world's most advanced, AI-driven platform for complaint management.

What is XM for Customer Experience?

Stop customer issues from becoming lost revenue with the world's most advanced, AI-driven customer experience platform. Qualtrics XM for Customer Experience gives every employee the tools they need to improve every key moment along the customer journey. Empower your organisation with real-time feedback, role-based dashboards, predictive insights, automated workflows, and more.

Screenshots

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Features

Alerts/Escalation
Email Management
Issue Tracking
Live Chat
Reporting/Analytics
Support Ticket Management
Activity Dashboard
Activity Tracking
Behavioral Analytics
Customer Experience Management
Customer Segmentation
Customizable Templates
Data Import/Export
Engagement Tracking
Performance Metrics
Churn Management
Customer Journey Mapping
Customer Segmentation
Engagement Tracking
Performance Metrics
Personalization
Alerts/Notifications
Analytics
API

Pricing

Starting at:

USD 1500/per year

Free Trial Available

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