ALVAO Service Desk
ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
What is ALVAO Service Desk?
ALVAO Service Desk is a modern IT Service Management (ITSM) platform that combines powerful automation, generative AI, and seamless integration with the Microsoft ecosystem to maximize IT support efficiency and enhance the user experience. The solution includes tools for IT operations, incident management, ticketing, and service automation. With ALVAO, employees can interact with the service desk through a self-service portal, email, and platforms like Microsoft Teams or Copilot. Its intuitive interface and scalability make it easy to extend the solution beyond IT to other departments such as HR, Facilities, and more.
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FAQ
The official website of ALVAO Service Desk is http://www.alvao.com/
ALVAO Service Desk is a modern IT Service Management (ITSM) platform that combines powerful automation, generative AI, and seamless integration with the Microsoft ecosystem to maximize IT support efficiency and enhance the user experience. The solution includes tools for IT operations, incident management, ticketing, and service automation. With ALVAO, employees can interact with the service desk through a self-service portal, email, and platforms like Microsoft Teams or Copilot. Its intuitive interface and scalability make it easy to extend the solution beyond IT to other departments such as HR, Facilities, and more.
ALVAO Service Desk belongs to the Help Desk, IT Management, IT Service, IT Ticketing Systems, ITSM, Incident Management, Issue Tracking, Service Desk category.
ALVAO Service Desk offers features such as Access Controls/Permissions, Alerts/Escalation, Automated Routing, Multi-Channel Communication, Prioritization, Real-Time Notifications, Self Service Portal, Service Level Agreement (SLA) Management, Alerts/Notifications, Compliance Management, Dashboard, Remote Access/Control, Server Monitoring, Ticket Management, Inventory Management, Problem Management, Real-Time Monitoring, Support Ticket Management, Task Management, Third-Party Integrations, Workflow Management, Help Desk Management, Incident Management, Knowledge Base Management, Support Ticket Tracking, Asset Tracking, Configuration Management, Service Catalog, Audit Trail, Corrective and Preventive Actions (CAPA), Disaster Recovery, Incident Reporting, Assignment Management, Issue Auditing, Recurring Issues, Reporting & Statistics.
No, ALVAO Service Desk does not offer a free trial.
Pricing
Starting at:
USD 36/per month
Free Trial Available
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