ALVAO Service Desk – Features, Pricing & Reviews 2026 | Krowdbase
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ALVAO Service Desk

ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration

What is ALVAO Service Desk?

ALVAO Service Desk is a modern IT Service Management (ITSM) platform that combines powerful automation, generative AI, and seamless integration with the Microsoft ecosystem to maximize IT support efficiency and enhance the user experience. The solution includes tools for IT operations, incident management, ticketing, and service automation. With ALVAO, employees can interact with the service desk through a self-service portal, email, and platforms like Microsoft Teams or Copilot. Its intuitive interface and scalability make it easy to extend the solution beyond IT to other departments such as HR, Facilities, and more.

Screenshots

screenshot of ALVAO Service Desk
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Video

Features

Access Controls/Permissions
Alerts/Escalation
Automated Routing
Multi-Channel Communication
Prioritization
Real-Time Notifications
Self Service Portal
Service Level Agreement (SLA) Management
Alerts/Notifications
Compliance Management
Dashboard
Remote Access/Control
Server Monitoring
Ticket Management
Inventory Management
Problem Management
Real-Time Monitoring
Support Ticket Management
Task Management
Third-Party Integrations
Workflow Management
Help Desk Management
Incident Management
Knowledge Base Management

FAQ

The official website of ALVAO Service Desk is http://www.alvao.com/

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Pricing

Starting at:

$36/per month

Free Trial Available

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